How decision making will change when AI answers are cheap and (too) easy

Cassie Kozyrkov, former chief decision scientist at Google, on how AI influences decision-making.

Excerpt: "For a long time, Cassie has studied the ins and outs of decision-making: not just decision frameworks but also the underlying social dynamics, psychology, and even, in some cases, the role that the human brain plays in how and why we make certain choices.

This is an interdisciplinary field that Cassie calls decision intelligence, which mixes everything from statistics and data science to machine learning. Her expertise landed her a top adviser role at Google, where she spent nearly a decade helping the company make smarter use of data.

In recent years, her work has collided with artificial intelligence. As you’ll hear Cassie explain it, generative AI systems like ChatGPT are making it easier and cheaper than ever to get advice and analysis.

But unless you have a clear vision of what it is you’re looking for, and what values underlie the decisions you make, all you’ll get back from AI is a lot of messy data."