How to just say no @ work

Most people are conditioned to say yes to bosses and colleagues. It’s harder—but important—to be able to turn things down.

Key Points

Saying yes to unwanted tasks leads to unhappiness, while saying no, when done correctly, brings relief.
Evaluate requests by weighing their cost to you against the benefit to others before responding.
Base your “no” on personal principles, use empowered language, and reinforce with confident body language.

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