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Workplace reality: it's relationships




Excerpt: "Most managers measure success in outputs: bottom lines, quarterly gains, performance metrics, and incentives. But the forces that shape those outcomes are often invisible — rooted in relationships, communication, and how people support one another. Many management models overlook these dynamics, treating them as background noise rather than essential systems. 


Kevin Rockmann, professor of management at George Mason University and CGI corporate partner faculty fellow, argues that managers often lack a nuanced understanding of how employees actually work with and through one another, not just one-on-one with their supervisors. 


“We're really trying to get both researchers and practitioners to think about relationships in a different way,” Rockmann says. . “And really, the movement we're working on here is to think more broadly about what relationships do in organizations.’’' 


 
 

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