Are bad listeners actually bad at listening?

sciart0
May 21
1 min read

Wharton research finds that people simply prefer listeners who share the same views.

Research from Wharton professor Rebecca (Becky) Schaumberg and PhD student Zhiying (Bella) Ren reveals how disagreement in a conversation is often mistaken for bad listening, regardless of how engaged the listener is. Schaumberg explains their findings.

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