Deep listening: The 8 steps to revitalize any conversation

Most of us think we’re good listeners, but we’re wrong — and it’s ruining our relationships.

KEY TAKEAWAYS

• Most people unknowingly engage in transactional listening, which stifles authentic communication and frays relationships.

• Deep Listening is a transformative practice that helps the speaker and listener show respect and build a stronger connection.

• In this excerpt, Emily Kasriel shares the eight steps of Deep Listening, such as creating space, being curious, and reflecting back.

The book